No, creating an account is not required—you can make purchases and check out as a guest anytime.
However, setting up an account allows you to save your details for a faster checkout experience in the future. You can sign up now or start shopping and create an account during checkout on the shopping cart page.
Please click on “Login/Register” followed by ‘Create An Account’ and fill in your personal particulars.
After placing your order, you will receive a confirmation email acknowledging that we have received it. Please note that orders will only be shipped once your payment has been approved and your billing and delivery addresses have been verified. If you are a registered user, you can also check your order status in the ‘My Account’ section.
We accept payments via all major credit and debit cards such as Mastercard, VISA and American Express.
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You can cancel your order within 24-72 hours of placing it.
Steps to Cancel:
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Prepare the following information:
- The email address used for the order
- Your order number (found in the confirmation email)
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Send your cancellation request to [email protected] with the subject line: [Cancel Order + Order Number].
Once we receive your request, we will process the cancellation as quickly as possible.
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All orders will be processed within 3-7 business days, excluding weekends and public holidays.
All delivery dates are estimates provided by carriers, with a typical delivery time frame of 10–19 business days. In some cases, deliveries may take longer or arrive sooner than expected. Delays may occur due to holidays, natural disasters, or severe weather conditions.
Most items are $5.99 for the first item + $1.99 for each additional item.
We may accept a request to change the shipping address within 7 days of placing your order, provided the order has not yet been shipped. Please double-check your shipping address to avoid any issues.
We apologize for sending you an incomplete order. We will either resend the missing product or issue a refund for the undelivered product. Please contact our Customer Support Team at [email protected] or +1 (507) 399-0154 and we will get back to you as soon as we can.
We apologize if you have received a defective item from us. We will either resend the new product or issue a refund for the defective item. Please contact our Customer Care Team at [email protected] with a snapshot of the product and we will get back to you as soon as we can.
You may check the status of your parcel via “Track your order” to find out why it might have been delayed. Alternatively, you may drop us an email to our Customer Support Team at [email protected] or +1 (507) 399-0154 if you have not received your parcel after the estimated delivery date and we will assist you accordingly.
You can report problems with an order through our Contact Us Page. Or email our Customer Support Team at [email protected]
1- Send us your order number
2- Write up your problem in detail and upload relevant photos where possible
3- Click “Send”
Free Exchange and Reshipment:
We offer free exchanges for misprinted, damaged, or defective items, with no need to return the original. If your item is missing, wrong, or lost in transit, we will reship it for free—no extra hassle!
Customer Satisfaction:
We want you to love every purchase! If something isn’t right, simply email our friendly support team, and we’ll make it right or provide a full refund.
Contact customer service email: [email protected] or +1 (507) 399-0154 to provide information that consists of (1) reason for returning and (2) your order number.
We don’t require product returns! Feel free to request an exchange or refund at any time!
Contact customer service email: [email protected] or +1 (507) 399-0154 to provide information that consists of (1) reason for returning and (2) your order number.